4 Easy steps to get up and going

"During last year’s Diwali surge, Emiza quickly scaled up operations, optimised workflows, and deployed extra staff to meet delivery demand without delay. “Its proactive approach and scalable infrastructure are vital for high customer satisfaction during peak periods. The brand has also seen significant enhancements across critical metrics. For instance, SLA compliance has risen from 90% to 98%; order processing time has dipped by 50%, from 48 hours to 24 hours, and return processing time has come down from seven to four days. These improvements result in faster delivery and better service for our customers, ensuring a smoother and more efficient logistics process. "

"Sharing my feedback below my positive experience with Emiza so far. Overall the process of onboarding has been pretty good, and everyone who I have interacted with in the company has been very helpful and considerate which trumps it all. For a brand which is trying to shift its operations from an existing place to Emiza or is launching for the first time this is one of the most important things that gives confidence to the founders. I have already become a loyalist / advocate of Emiza within my network of D2C founders. I have already started to recommend Emiza to them and from what I understand one of my friends is at advanced stages of discussion for onboarding. Special thanks to: Subham, Vikash, Mahesh, Avadhut, Prithvi, Kumar, Rohit, Kalim, Sandeep, Sharang :)"

Just wanted to let you know what a great team you have who has been extremely supportive, professional and proactive throughout the initial phase of setting up our logistics and warehousing operations, from onboarding, tech integration/setup to warehouse process setups, procurement and execution. It's been an absolute pleasure working with your team and I really look forward to building this brand with everyone's amazing support on this critical piece of business. Thanks a ton for all the support !

We at Wow Skin Science have been able to grow exponentially with Emiza. We consider Emiza as one the most professional 3PL e-commerce warehouse service provider in India. They have been able to handle our growth & surge periods in a very systematic manner. We plan to use all their warehouse services across the country to have our products nearest to our customers for the best customer experience.

Our association with Emiza started from August 2020, while we were looking for a service provider to handle warehouse operations of our e-com supply. The main challenge we faced was to handle manpower based on the spike and skew of orders, especially during the pandemic. We reached out to Emiza as they have a reputation in the market and a vision with matches BGMALs standards. We were very impressed by their operations expertise, coupled with their attitude to accommodate our requirements at short notice. We found them to be extremely efficient, constantly setting new benchmarks leading to an increase in productivity. They helped enable our site from concept to operation in less than a week and handled BBD sales without any escalations. We look forward to expanding our association with them in multiple locations through different models and foresee a long-lasting relationship with them.

Our partnership with Emiza started during this year's COVID-19 lockdowns for our entire warehousing and order fulfillment operations. And looking back, we can definitely say it was the right move. From a flexible and quick onboarding process, to meeting custom day-to-day requirements, team Emiza has always been proactive and has a never-say-no attitude. Their approach has been more of a Partner rather than a vendor. With their efficient processes and skilled team members, they helped us not only tide over the uncertainty of the lockdown, but also quickly scale up in the weeks after that. We are hopeful of achieving many more milestones with Emiza as we grow further.

We started our discussion with Emiza in early 2019 and by mid-2019 we had already entered into operations with them. Our ask from Emiza has been quite dynamic and through every stage and business expansion, Emiza has provided us with not just tactical support, but also strategic inputs on resourcing, designing and expanding with platforms and models. Emiza has always proven their mettle in times of crisis, and have been transparent, innovative and open to all cost optimisation cum service level discussions. Emiza and Hamilton have been like Partners working towards collaborative prosperity, and I forsee that this symbiotic relationship will allow both of us to grow and optimise deliverables in the future.

"We were one of Emiza TMs first customers and joined them around the time they had started up in 2016. While we were earlier managing our warehouse ourselves, when our business expanded, we decided to outsource our day to day operations. This is when Emiza had approached us and helped us make the decision to outsource. Since day one, Ajay has been a wonderful partner to us, he is approachable and takes a personal interest in each of his clients. Four years later, Emiza has grown into a mature company, and we have grown along with them. I have personally been able to see the difference that Emiza has made to my business, and how their streamlined processes and technology has ensured that my product is not just safe, but also tagged and shipped out in the shortest possible time. I look forward to an enriching future with Emiza, and know that whenever I plan to expand my business further, Emiza will be by my side, taking that leap of faith with me."

"Emiza has been a close partner in our journey to scale our D2C business by providing excellent delivery service to our consumers through Emiza TMs end-to-end warehousing solutions. Even during Covid-19, when we were looking to open more locations and reduce centralisation risk, Emiza supported us by opening new centers and scaling operations quickly."

"We have been associated with Emiza since September 2021 and must say we are elated to be on board with them. From on-boarding to the final leg of delivery we feel they offer the most seamless process. Our sales improved because we have trust-worthy logistics and warehousing teams like yours to support us. Looking forward to a long term association. Keep up the good work team Emiza."

"Partnering with Emiza and outsourcing our warehousing needs with them has been one of the best decisions in our supply chain requirements. Emiza TMs inventory tracking system helps us maintain our stock efficiently. It is because of this partnership that we were able to grow as a brand and expand our business. We are proud to be associated with Emiza and hope our association will continue for many more years to come. Thank you Emiza for the amazing service and professionalism."